Shipping policy
Effective Date: July 12, 2026
Thank you for shopping with Cuisora. This Shipping Policy explains how we process, ship, and deliver orders placed through https://www.cuisora.shop.
Shipping Destinations
We currently ship only within the United States.
At this time, we do not offer international shipping.
Order Processing
Orders are processed within 1–3 business days after they are placed and payment has been successfully confirmed.
Business days do not include weekends or public holidays.
Orders placed after the daily order cut-off time will begin processing on the next business day.
Daily Order Cut-Off Time
5:00 PM (local business time)
Shipping Time
After your order has been processed, the estimated delivery time is 5–11 business days.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather conditions, or other circumstances beyond our control.
Shipping Cost
We offer Free Standard Shipping on all orders within the United States.
There are no additional standard shipping charges at checkout.
Shipping Carriers
Orders may be shipped using one or more of the following carriers, depending on the destination and availability:
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USPS
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UPS
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FedEx
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DHL
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Other qualified delivery partners
The carrier used for your shipment will be selected based on operational requirements.
Order Tracking
Once your order has been shipped, tracking information will be provided when available so you can monitor the delivery status of your package.
Delivery Information
Please ensure that your shipping address is complete and accurate before placing your order.
Cuisora is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided during checkout.
Delayed Shipments
While we make every effort to deliver orders within the estimated timeframe, unexpected shipping delays may occasionally occur due to circumstances beyond our control, including carrier delays, severe weather, or other transportation disruptions.
If your order experiences an unexpected delay, please contact our customer support team for assistance.
Lost or Damaged Packages
If your package arrives damaged or you believe it has been lost during transit, please contact us as soon as possible so we can review the situation and assist you.
For damaged item claims, you may be asked to provide clear photographs and an uncut unboxing video showing the package being opened and the condition of the product to help us verify the issue.
Contact Us
If you have any questions about this Shipping Policy or your order, please contact us:
Cuisora
Website: https://www.cuisora.shop
Email: support@cuisora.shop (Support available 24/7)
Phone: +1 760-395-6580
Business Address:
911 Truman St.
San Fernando, CA 91340
United States